UPS Busted — a parody of the UPS shield reading “Oops”, stamped BUSTEDTeamsters Local 804

Teamsters Local 804

Report a violation

Reported violations

UPS drivers in brown uniforms crowd around a folding table to cast strike-vote ballots on a Queens street.
Local 804 members line up at a curbside table to vote on strike authorization.
A Local 804 member leads a chant through a bullhorn on the picket line.
A member leads a chant on the picket line.
A hub worker runs a tape gun across the top of a carton that has split open on the belt, with re-taped boxes stacked in front of him.
A worker re-tapes a split carton on the belt, beside boxes already patched with tape.
Seen through a gap between steel columns, a hub worker lifts a torn carton off a cart beside a conveyor.
A worker lifts a torn carton off a cart beside the belt.
A hub worker in a red shirt loads a crushed, split-open carton onto a belt, its contents bagged in plastic beside him.
A worker loads a crushed carton onto the belt, its contents rebagged in plastic.

Oops. Busted.

UPS workers · union power

We are the workers. This is our work.

A Local 804 member leads a chant through a bullhorn on a picket line, beneath signs reading “Just practicing for a just contract”.
Around a hundred UPS workers in brown uniforms stand together across a parking lot behind an American flag.
Local 804 members gathered together in union shirts at a membership meeting.

The issue

UPS is
violating
an arbitration
ruling

We're catching them red-handed.

The violation

Under CEO Carol Tomé, UPS is destroying good jobs and customer service. Teamsters Local 804 members work at UPS across metro New York – and we are fighting back.

UPS is laying off clerks and instead, having supervisors and low-wage part-timers tape up and repair damaged boxes. This is an attack on good jobs that pay living wages – and it is a violation of our union contract.

UPS has already been BUSTED for this violation. An arbitrator ordered UPS to pay financial penalties for violating the contract and ripping off employees.

The arbitrator ruled that tape-up work must only be done by a clerk and ordered UPS to cease and desist from violating the contract. The only exception is if a flap of a box needs to be taped down.

UPS is flagrantly violating this order.

We've launched the UPS Busted campaign to document these violations and gather the evidence we need to enforce the arbitrator's order

Arbitrator's order · 14 November 2025
The Company shall immediately cease-and-desist from using non-clerks who are not DNP-certified [sic] from performing more extensive tape ups, i.e., those beyond taping flaps and seams, and any types of repacks, rewraps, etc.

How you can help

How you can help bust UPS

  1. Film it

    Take a short video or photo of anyone doing clerk work who is not a clerk. You have the right under federal law to video or photograph a contract violation. Videos should be one minute or less.

    • Get the package in frame
    • Get the person doing the work in frame
    • Say the building and the date out loud
    • Keep it under a minute
    • Only take videos and or photos while you are off the clock

  2. Report it

    Report the violation to UPS Busted. All you need to do is upload your video or photo and fill out the form with the basic information: where the violation happened, when, what supervisor did the work or instructed a non-clerk to do the work, who witnessed the violation, etc.

  3. Take union action and win

    Reported violations will be reviewed by Local 804's contract enforcement and legal team. Local 804 has the right to strike or go to court over UPS violating the arbitration decision. All options are on the table. We're gathering the iron-clad evidence to win.

Report a violation

Bust UPS

Upload your evidence and help bust UPS.

Bust UPS

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Local 804 members on the record

Amy Goldstein, smiling, in a blue Teamsters t-shirt.
UPS signed the contract just like we did. Together, we can hold them accountable to follow it, and to protect good union jobs.
— Amy Goldstein
Luis Triolet in a black Teamsters shirt, in front of a glass-block window.
The UPS Busted form makes it easy to report violations that document what UPS is doing. Working together, we can bust management and win.
— Luis Triolet
Darryl Beaton in a Teamsters beanie and a Local 804 hoodie, on a New York street.
Every day UPS violates our contract and the arbitrator's order. I'm joining the UPS Busted enforcement team to document violations, hold the company accountable, and protect good union jobs for our brothers and sisters.
— Darryl Beaton

“This is exclusively clerk work and it cannot be shared with any title other than employees who are DNP-certified [sic].”

Arbitrator Jay M. Siegel · Arbitration p. 23— opens the arbitration ruling PDF

Evidence wall

Updated 09/04/26

UPS Busted!